This Privacy Policy discloses the privacy practices for Turbo Tim’s Anything Automotive LLC (“we,” “us,” or “our”) and applies to information collected by or through this website, our online scheduling tools, and related digital communications.

  1. Information Collection and Use

We are the sole owners of the information collected on this site. We only collect information that you voluntarily give us via web forms, online scheduling, email, phone, text message, or direct contact. This may include your name, contact details, vehicle information, and service history. We use your information to fulfill your service requests, schedule appointments, provide estimates, and communicate about your vehicle.

  1. Information Sharing and Third Parties

We do not sell or rent your personal information. We only share information with trusted third parties as necessary to operate our business or fulfill your requests, including:

  • Operating Systems: Service platforms (such as Tekmetric and AutoOps) used for appointment scheduling, estimates, and customer records.
  • Advertising & Analytics: Partners (such as Google) that assist us in measuring ad performance and optimizing digital campaigns.

We may disclose personal information if required by law or to protect the rights and safety of our business and customers.

  1. Targeted Advertising and Custom Audiences

We may use first-party customer contact details (such as email addresses or phone numbers provided directly by you) to create custom audiences on advertising networks like Google Ads.

Before transmission, contact identifiers are cryptographically hashed (SHA-256) to protect your raw data. This allows us to measure campaign conversions (like booked appointments) and deliver relevant offers without exposing plain-text personal details. You can opt out of targeted advertising by contacting us directly or adjusting your ad settings on platform-specific networks.

  1. SMS and Mobile Communications

By providing a phone number, you consent to receive operational text messages (such as appointment reminders, vehicle status updates, and digital inspection reports) through our shop management tools. You may opt out at any time by replying STOP to any message. Message and data rates may apply. Mobile information is not shared with third parties for marketing purposes.

  1. Your Choices and Security

We take standard precautions (including HTTPS/SSL encryption) to protect your data online and offline. You may contact us at any time to review, update, or request the deletion of your personal information, or to opt out of future marketing communications.

  1. Contact Information

If you have questions about this policy or wish to exercise your data rights, contact us at:

Turbo Tim’s Anything Automotive LLC

Phone: 612-208-8461