Hello to all the faithful Cherokee customers!
Cherokee Service is undergoing some exciting changes! John, the long-time owner, has decided to call it a career after tirelessly serving the community for decades. Naturally, you may be thinking, “Oh no, that’s great for John, but what about me, do I need to find a new mechanic?”
No way!
We’re pleased to announce that cars will continue to be cared for and your vehicle history will be saved as Cherokee Service will become the third Turbo Tim’s location! You may be wondering, “Oh no, what in the world is Turbo Tim’s?”
What is Turbo Tim’s?
Turbo Tim’s truly isn’t your average auto repair shop and while we understand that every business has its unique qualities and we acknowledge that not everything about the old experience can be replicated, we hope even the oldest, most dedicated Cherokee customers will be excited about what’s to come!
At Turbo Tim’s, our motto is “Cars, Cats, Community” and our core values are essential to the culture that informs how we treat people, make decisions, and solve problems. We have five core values:
Community
We’re driven to make the community around us a better place. This starts with helping people keep their cars healthy, but doesn’t end there. Sponsoring non-profits like The Lift Garage, volunteering with programs like highway cleanups, and hosting free events like puppet shows at our shops are just some of the ways we support the community that supports us. If you’d like to partner with Turbo Tim’s, please email kevin at turbotims dot com!
Care
We want you to feel safe on the road and comfortable in our shop. We’re committed to treating each person with respect, regardless of their background or level of car knowledge, and helping them make the best decisions for their own unique circumstances. We also care for our own team (and animals), maintaining that safety, basic needs, and physical and mental health are the highest priority.
Trust
We listen compassionately and trust our customers and their experiences with their cars. We earn trust and build relationships by communicating openly without talking down to anyone, even the least-educated car owners. Our inspections include relevant pictures of your vehicle and explanations anyone can understand, so you can make decisions for yourself. We value honesty and standing by our work, something we’re proud is reflected in our hundreds of Google reviews.
Fun
Auto repair can be a stressful experience for car owners and an exhausting job for technicians. At Turbo Tim’s, we work hard and party hard! From big fun like Crush-A-Whirl and comedy shows, to everyday joys like being yourself at work and petting adorable shop kitties, we say YES to FUN!!!
Innovation
We strive to always find ways to improve our service and everything we do. Thinking outside the box enables our talented team to solve problems and create a better experience for everyone. We embrace education and technology while remembering that our biggest strength is the creativity and collaboration between our knowledgeable and passionate team members.
See you soon!
Our hours will be 8am-5pm, Monday through Friday for now. You can still use the old phone number!
We hope you’re half as excited as we are about the future! We are starting to take cars on July 10th, so stop and say hi, we’d love to start meeting the neighborhood!
Do it BIG and THANK YOU John!!!
-Turbo Tim’s Kitties and Crew
